Board Meetings & Interaction
- Schedule, attend, and take minutes at all Board meetings
- Provide a Meeting Information Packet to all board members prior to every meeting
Customer Service
- Solve residents’ HOA-related issues & problems
- Take calls and emails from residents and answer their questions during business hours
Maintenance & Administration
- Solve problems as they arise, e.g., roof leaks, sewer back ups, overflowing gutters, garbage not picked up, bad lights, etc
- Solicit multiple bids for repair projects when anticipated cost exceeds ‘bid limit’ ...
Elections & Annual Meetings
- Mail a letter soliciting nominations prior to every Board of Directors election
- Prepare the Annual Meeting / Election Meeting notice and mail it to all homeowners
Renewals, Permits, Licenses
- Review the association’s insurance every year for proper coverage levels
- Order and coordinate completion of a Reserve Study each year as required by law
Records & Files
- Store governing documents (Bylaws, CCRs, Rules, Rules & Guidelines, etc)
- Store invoices, contracts, and maintenance records, e.g., last painted, last roof job, last asphalt sealing, etc.